Case Manager Resume Sample

Joshua Fell

example@example.com | 555-5555 | Phoenix, AZ

Resume Objective

Empathetic and organized case manager with three years of experience providing client-focused support in social services. Proficient in conducting needs assessments, coordinating resources, and developing effective care plans to improve client outcomes. Seeking to leverage my expertise at Phoenix Community Services to empower clients and foster long-term success.

Professional Experience

Case Manager
Sunrise Social Services – Phoenix, AZ
June 2021 – Present

  • Managed caseload of 30+ clients, conducting intake assessments to identify needs, challenges and goals.
  • Developed personalized action plans in collaboration with clients, monitoring progress and adjusting plans as needed.
  • Facilitated access to community resources, such as housing, healthcare and employment services, ensuring timely delivery of support.
  • Advocated for clients in legal and social service settings, securing necessary benefits and services.
  • Maintained accurate and confidential client records, adhering to organizational and regulatory compliance.

Social Work Intern
Arizona Outreach Center – Tempe, AZ
Jan. 2020 – May 2021

  • Assisted in managing cases for clients facing housing and employment challenges, providing direct support under supervision.
  • Conducted intake interviews and updated case files to maintain accurate and complete client records.
  • Organized resource workshops and support groups to educate clients on accessing community services.

Skills

  • Case Management and Care Planning
  • Advocacy and Crisis Intervention
  • Resource Coordination and Referrals
  • Conflict Resolution and Problem-Solving
  • Strong Interpersonal and Communication Skills
  • Proficient in Case Management Software (e.g., ClientTrack, Apricot, or ETO)

Education

Bachelor of Science in Social Work (BSSW)
Arizona State University – Tempe, AZ
Graduated: May 2021

Case Manager Resume Objectives

Case managers play a vital role in diverse settings, such as courts, schools, insurance agencies and welfare organizations. With a wide range of specializations to choose from, case managers boast a diverse, rich skill set. Crafting a solid resume objective lets you immediately highlight the interpersonal skills and expertise employers value most.

What is a resume objective?

A resume objective briefly summarizes your most relevant qualifications and career goals. For case managers, the objective statement helps showcase skills and achievements and demonstrate how you fit into the organization.

5 sample case manager resume objectives

A well-written resume starts with a compelling resume objective. Therefore, we’ve written five options you can customize to your liking:

Social work case manager: Compassionate and dedicated case manager with 5+ years of experience in social work, skilled in crisis intervention, resource coordination and advocacy. Seeking to support underserved populations by delivering personalized solutions and fostering positive community outcomes at Hope Community Services.

Healthcare case manager: Experienced healthcare case manager with expertise in patient care coordination, discharge planning and resource management. Committed to enhancing patient outcomes by streamlining care plans and collaborating with multidisciplinary teams at Mercy General Hospital.

Substance abuse case manager: Motivated case manager with three years of experience in substance abuse counseling and recovery planning. Adept at providing compassionate support, creating personalized treatment plans and collaborating with rehabilitation services to help clients achieve lasting change at Pathway Recovery Center.

Correctional case manager: Detail-oriented correctional case manager with strong background in rehabilitation planning and offender support. Seeking to contribute to Greenfield Correctional Facility by utilizing expertise in conflict resolution, resource allocation and fostering pathways to reintegration.

Insurance Case Manager: Proactive insurance case manager with 6 years of experience in claims evaluation, risk assessment and client advocacy. Eager to leverage strong analytical and communication skills to provide seamless support and ensure customer satisfaction at Allstate Insurance Group.

Feel free to use these case manager resume objective examples on your resume, but know that you can also create a fully custom objective statement with our Resume Builder. You type in your target job and years of experience, and our Builder will write a personalized resume with the most relevant achievements and skills.

22 Sample Skills for Your Case Manager Resume Objective

A compelling objective statement can set you apart from the competition, so it’s important to include relevant skills.

Your resume must illustrate your ability to provide support services to those in need as a case manager. By reviewing the job description, you can determine which skills are an employer’s top priorities. Often, these include personal attributes (soft skills) and professional training (hard skills).

Below are key traits you may want to mention in your case manager resume objective:

  1. Advanced computer skills, specifically with Microsoft Office products.
  2. Experience developing case plans and documentation.
  3. Ability to serve as liaison between patients, families and health care professionals.
  4. Knowledge of medical billing procedures.
  5. Ability to maintain records and client files.
  6. Experience working with people from diverse cultural backgrounds.
  7. Identify community resources and services that benefit clients.
  8. Excellent verbal and oral communication skills.
  9. Ability to demonstrate compassion, understanding and empathy.
  10. Advocate for individuals and families with social service needs.
  11. Strong organizational skills.
  12. Handle clientele complaint issues, requests and demands accordingly.

Key Takeaways

  1. Case managers provide guidance and resources to individuals who need social support. They mainly work in hospitals, courts and schools.
  2. Use a resume objective to show prospective employers you’re the right fit for the job. Introduce yourself by sharing relevant qualifications like education, skills and impressive accomplishments.
  3. When sharing skills in your case manager resume objective, balance hard skills like data analysis and policy knowledge with soft skills like crisis de-escalation and multitasking.
  4. Your resume objective should be two to five sentences long. Avoid filler information and stick to impactful, achievement-packed sentences.

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About the Author

LiveCareer Staff Writer

LiveCareer Staff Writer

LiveCareer’s staff writers are career advice experts and Certified Professional Resume Writers (CPRW), accredited by the Professional Association of Resume Writers and Career Coaches. Our team is dedicated to transforming work lives. Our diverse experts bring valuable insights to help you stand out to recruiters and hiring managers. No matter your career stage, LiveCareer’s contributors are here to help you advance your career and secure the job you want.

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