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Efficient Satellite Technician who uses the latest in diagnostic equipment to quickly identify and solve customer issues. Adept at installation projects interpreting even the most complex instructions and making sure that customers understand their satellite service. Specializes in residential and commercial installations.
- Exceptional understanding of satellite and computer technology
- Dedicated to delivering excellent customer service
- Understands the significance of referral sales
- Responsible employee who has never missed a scheduled appointment
- Very strong communication skills
- Able to train new technicians on every technology that is used
- Assisted in planning and administering all new commercial satellite installations.
- Assisted in responding to all satellite repair calls and solving the customers’ problems.
- Responsible for summarizing service calls for the week and submitting report to management.
- Responsible for supervising and executing all legacy system repairs and upgrades.
- Assisted in planning and scheduling all smaller commercial installations.
- Part of a team designated to work on larger commercial repair jobs.
- Responsible for responding to all emergency residential repair calls within two hours of receiving call.
- Assisted in installing large and small commercial satellite projects.
- Submitted a summary report of all repair projects at the end of the week.
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