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Shayna Booker
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced and professional ISO Management Representative seeking employment with a reputable company in which my skills and knowledge can be fully utilized for the bettering of the establishment
Core Qualifications
- In-depth understanding of ISO 9001 as well as experience with ISO 9000
- Excellent management and leadership skills needed to oversee employees and systems
- Professional yet personable in demeanor with coworkers, superiors, clients, etc.
- Organized in all work to avoid error
- Efficient in time management as well as company policies and procedures
- Great problem-solving skills to improve the system
Experience
ISO Management Representative
6/1/2015 – Present
Company Name
City, State
- Implement quality management system (QMS) into all departments and ensure its ongoing efficiency
- Provide reports on how the system can be improved
- Organize quality management meetings with superiors and department heads to determine the best way to run each department
- Perform testing of customer satisfaction and/or complaints regarding each service or product
- Interpret test results in order to resolve issues within each department
- Monitored each department to ensure adherence to ISO 9001 requirements
- Filed, updated, and maintained all paperwork related to ISO Management
- Seek ways to improve financial efficiency of the quality management system
Education
Bachelor’s Degree
2014
– Business Development
University Name
City, State
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