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Josue Ortega
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced Console Operator with excessive computer knowledge and secretarial background seeking a position that will offer a chance to utilize and enhance skills attained in this career.
Core Qualifications
- Proficient in all office computer programs with great capacity for learning more
- Excellent customer service and people skills
- Experience in running a telephone switchboard
- Great at organizing filing categorizing etc.
- Eloquent in speech and written documents
- Capable of typing 45 words per minute on a consistent basis
- Multitasking skills that lead to an efficient workspace
- Strong work ethic and desire to perform tasks as perfectly as possible for potential career advancement
Experience
Console Operator
10/1/2010 – Present
Company Name
City, State
- Prepare reports of data statistics and other information and relay to the proper place
- Maintain and inspect equipment notifying someone immediately in case of error
- Organize data into files and departments for easy access and organization
- Answer calls and direct customers and visitors to the correct location within the facility
- Receive and complete a list of daily tasks staying aware of other tasks not on the list
- Train new Console Operators on all job responsibilities
- Managed a multi-line telephone switchboard with both live and automated answering services
- Communicate with supervisors and computer technicians regarding problems or needs
- Perform inventory of supplies and place orders when necessary
Education
High School Diploma
XXXX – XXXX
High School Name
City, State
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