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Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Energetic Phone Banker who excels at providing exceptional customer service. Adept at answer complex customer questions getting customers into the right programs and creating spreadsheets as reports to management. Specializes in developing customer service programs and selling bank services.
- Exceptional ability to know all bank programs and present the right programs to each customer
- Able to utilize computer productivity software
- Excels as a team player
- Dedicated to creating repeat banking customers
- Strong communication skills in person and over the phone
- Able to work any station in a bank and still provide excellent service
- Responsible for assisting customers who would call into the bank to resolve issues or start new accounts.
- Assisted in developing several successful online marketing campaigns that increased revenue.
- Responsible for working the reception desk on occasion and making sure that all customers got their questions answered by experts.
- Assisted customers who came into the bank in setting up new accounts and resolving issues on current accounts.
- Responsible for handling incoming calls with a variety of customer types.
- Regularly met or exceed monthly quota for starting new accounts.
- Responsible for taking incoming calls from customers and addressing issues or helping customers to start new accounts.
There are plenty of opportunities to land a Phone Banker job position, but it won’t just be handed to you. Crafting a Phone Banker resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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