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Felicity Weeks
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Highly-qualified and experienced Clinic Receptionist seeking an opportunity to be an asset to a reputable clinic its staff and its patients
Core Qualifications
- Friendly customer service on the phone and in person
- Extremely organized and thorough in all work
- Ability to type 40+ words per minutes
- Knowledge of medical terminology commonly used in a clinical setting
- Capable of handling a multiple-line phone system or switchboard
- Excellent writing and communication skills
- Understanding of insurance policies and procedures
- Knowledge of confidentiality laws and regulations regarding medical records and procedures
Experience
Clinic Receptionist
8/1/2011 – Present
Company Name
City, State
- Answer telephones taking messages or answering questions
- Schedule appointments for all doctors in the office
- Check-in patients getting all personal and insurance information necessary
- Maintain a clean office and lobby area
- Transcribe doctorsÕ notes into computer system and patient records
Clinic Receptionist
7/1/2007 – 8/1/2011
Company Name
City, State
- Made and confirmed appointments with patients
- Answered questions regarding services in-office procedures and patient care
- Sorted incoming mail and delivered to the proper location
- Assisted accountant in processing payments and sending statements of payments due
- Placed phone calls to consulting or referring doctors and offices to relay patient information
- Performed clerical duties such as copying faxing emailing etc.
Education
High School Diploma
XXXX – XXXX
High School Name
City, State
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