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Yaretzi Townsend
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Outgoing, friendly, and cheerful Subway Shift Leader knows that customers make the business. Believes in delivering high-quality sandwiches and cookies every time. Able to supervise other staff and resolve all customer issues and complaints.
Core Qualifications
- Excellent outgoing personality
- Strong believer in good customer service
- Knowledgeable about food safety standards
- Natural leadership abilities
- Good with math for cash counting
- Completes all documentation
- Good complaint resolution skills
- Reports to management
- Reduces food waste through tracking average daily sales of food, drinks, and cookies.
Experience
Subway Shift Leader
6/1/2019 – 7/1/2021
Company Name
City, State
- Made certain all staff wore gloves in the food prep area.
- Interacted with customers.
- Ensured food was rotated according to schedule.
- Tracked food waste.
- Made shift bank deposits.
- Ensured cleaning checklists were followed and accomplished.
- Rotated food stock and monitored expiration dates.
- Reduced food waste by planning how much to prep for the day according to usage patterns.
Subway Shift Leader
5/1/2018 – 5/1/2019
Company Name
City, State
- Performed all opening duties each morning.
- Baked bread, prepped vegetables, and mixed salads.
- Set up the sandwich-making display area.
- Prepared the cash drawer.
- Wrote schedules for other shift staff.
- Handled customer complaints.
- Monitored performance of cleaning duties.
- Made sure employees took scheduled breaks in accordance with the law.
- Interacted with officials during random health department checks.
Education
High School Diploma
2018
High School Name
City, State
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