Keyla Gallegos

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Engaging Cinema Manager who routinely oversees the operations of movie theaters including the ordering of movies from distributors and concessions supplies. Adept at assessing needs in a fast-paced environment. Specialize in customer and employee relations.

Core Qualifications

● Adept at working in customer service oriented environments
● Experienced with handling customer and employee situations as necessary
● Familiar with common database software
● Skilled at negotiating with studios and distributors
● Ability to make marketing decisions to increase theater attendance
● Adept at working in customer oriented industries
● Sound verbal and written communications skills

Experience
Cinema Manager
6/1/2005 – 4/1/2009
Company Name
City, State

● Determined movie selections and stocked concession items.
● Assisted owners with the collection of media assets.
● Maintained theater software applications.
● Developed creative ways to increase attendance.
● Dealt with customer service issues.
● Motivated staff to maintain customer service standards.
● Kept accurate financial statistics.

Cinema Manager
7/1/2009 – 11/1/2011
Company Name
City, State

● Supervised day-to-day operations.
● Performed regular employee evaluations.
● Hired new staff members and provided initial training.
● Standardized theater operations procedures.
● Ensured that all health and safety codes were followed.
● Attended sales meetings and presenting marketing ideas.
● Coordinated with IT staff to resolve database issues.

Cinema Manager
2/1/2012 – Present
Company Name
City, State

● Oversaw operations and accounting procedures.
● Ensured that all theaters were kept clean.
● Evaluated the performance of theater staff.
● Handled customer inquiries and dealt with complaints.
● Arranged regular staff meeting to maintain motivation.
● Ensured that security standards were maintained.

Education
Associate’s Degree – Hospitality Management
2005
University Name
City, State

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