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Engaging Cinema Manager who routinely oversees the operations of movie theaters including the ordering of movies from distributors and concessions supplies. Adept at assessing needs in a fast-paced environment. Specialize in customer and employee relations.
● Adept at working in customer service oriented environments
● Experienced with handling customer and employee situations as necessary
● Familiar with common database software
● Skilled at negotiating with studios and distributors
● Ability to make marketing decisions to increase theater attendance
● Adept at working in customer oriented industries
● Sound verbal and written communications skills
● Determined movie selections and stocked concession items.
● Assisted owners with the collection of media assets.
● Maintained theater software applications.
● Developed creative ways to increase attendance.
● Dealt with customer service issues.
● Motivated staff to maintain customer service standards.
● Kept accurate financial statistics.
● Supervised day-to-day operations.
● Performed regular employee evaluations.
● Hired new staff members and provided initial training.
● Standardized theater operations procedures.
● Ensured that all health and safety codes were followed.
● Attended sales meetings and presenting marketing ideas.
● Coordinated with IT staff to resolve database issues.
● Oversaw operations and accounting procedures.
● Ensured that all theaters were kept clean.
● Evaluated the performance of theater staff.
● Handled customer inquiries and dealt with complaints.
● Arranged regular staff meeting to maintain motivation.
● Ensured that security standards were maintained.
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