Front Desk Agent Resume Examples

Let our Front Desk Agent resume examples lend you a helping hand during your job search! We have professional samples you can personalize to create your resume and land the job.

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LiveCareer Staff Writer
by LiveCareer Staff Writer
Last Updated: October 03, 2023 
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Front Desk Agent resume
summary examples

To make your resume pass the seven seconds recruiters spend eyeing a resume, write an impactful resume opener.

The resume summary consists of a two to three-sentence paragraph introducing yourself to potential employers by featuring your top skills and professional abilities.

Think of it like a business pitch. Your knowledge and experiences are the product you have to sell to the investor, in this case, the employer.

If you have plenty of work experience in your desired field, choose the professional summary approach.

If this is your first time applying for a Front Desk Agent position, use the objective statement, which allows you to share your skills as they relate to your career goals.

You can compare these two approaches in the examples below to determine which is better for your situation.

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Good example:

“A highly motivated Front Desk Agent with over 5 years of experience in the hospitality industry. I have a proven track record of providing exceptional customer service, managing reservations, and ensuring guest satisfaction. I possess excellent communication and organizational skills, as well as an aptitude for problem-solving and a commitment to water efficiency.”

Why this example passes:

  • Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
  • Shows career length, 11 years.
  • Mentions employer-desired skills: student motivation and interactive lessons.
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Bad example:

“ Highly motivated individual with great customer service skills. Experienced in working in a fast-paced environment. Able to multitask and work well with others.”

Why this example fails:

  • Doesn’t include any numbers that quantify front desk agent’s performance
  • Uses vague descriptions and skills.
  • Doesn’t include years of teaching experience.

The fastest way to write your
professional summary

If you want an edge writing to help write your professional summary, check out our Resume Builder. It features pre-written content for Front Desk Agent roles that you can select from, personalize and use!

  • 1

    Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.

  • 2

    Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!

  • 3

    All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!

You can take advantage of the expert-written phrases you’ll find in our Resume Builder or go the extra mile and use our professional resume-writing services. LiveCareer offers many options for all applicants wanting an effective resume that lands jobs!

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Front Desk Agent resume work
experience examples

One of the most important sections in any resume is the work experience. Writing a work experience section that demonstrates you have what it takes to thrive in the job is crucial to writing a good resume. Recruiters want to see your unique achievements, so leave the generic job duties out. Use the following examples to understand better how to write this section.

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Good example:

Rolling Meadows Middle School I Rolling Meadows, IL I 8/2018-current

  • Greeted guests, checked in and out of hotel, and answered any inquiries
  • Processed payments, maintained accurate records, and balanced cash drawers
  • Assisted guests with reservations, special requests, and concierge services
  • Provided excellent customer service and maintained a professional demeanor.

Why this example passes:

  • Numbers and statistics add detail and quantify the results this front desk agent delivers: 4% improvement and a class size of 20-25.
  • Good use of strong words and active language.
  • References specialized value cahier provides with “individualized lesson plans.”
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Bad example:

Emily Dickinson Elementary I Redmond, WA I 4/2022-present

  • Answered phone calls
  • Assisted customers
  • Greeted visitors
  • Organized paperwork

Why this example fails:

  • Lacks numbers or statistics.
  • Describes general tasks, not teaching achievements or career highlights.
  • Uses active verbs, but doesn’t focus on results.

Front Desk Agent resume skills examples

Here are 18 sample skills for front desk agent:

  • Cash transactions
  • Time Management
  • Guest accommodations
  • Customer Service
  • Administrative Support
  • Team Building
  • Office Management
  • POS Systems
  • Information Protection
  • Word Processing
  • Supply Replenishment
  • Report Generation
  • Cash Handling
  • Conflict Management
  • Transaction Processing
  • Listening Skills
  • Team Oversight
  • Inventory Oversight

You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.

Examples of additional resume sections

Your resume must include the five main sections: contact information, professional summary, work experience, skills and education. However, you can also add different sections to show off more achievements.

Here are some examples of optional front desk agent resume sections that you could add to provide greater detail:

  • References
  • Additional skills
  • Languages
  • Certifications
  • Photo
  • Overview
  • Professional skills
  • Soft skills

Including additional sections that help you convince employers you’re the best fit for the position. However, be selective about what qualifications you include, and eliminate any that don’t respond to the job’s specific requirements.

Examples of resume formats

A resume format refers to how a resume’s parts are organized. There are three resume formats: chronological, functional or combination.

The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a front desk agent.

How to choose a resume format

0-3
Years of experience

Functional formats

  • Focus on skills.
  • Best for first-time front desk agent who lack work experience.
  • Good for people re-entering workforce.
  • May omit dates in the work history section.
Organization:
  • Skills listed above work experience.

3-10
Years of experience

Combination formats

  • Balance skills and work history.
  • Ideal for mid-career front desk agent.
  • Suitable for career changers and people seeking promotion.
Organization:
  • Skills next to or above work experience.

10+
Years of experience

Chronological formats

  • Put the most focus on work history.
  • Best for front desk agent with a long, steady career.
  • Most popular format.
  • Preferred by recruiters.
Organization:
  • Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a front desk agent resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!

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