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Organized ER Registration Clerk who excels at delivering premier patient services while organizing and completing multiple tasks. Proficient with computer registration systems and interviewing patients to acquire accurate demographic information. Presents a calm collaborative approach to solving problems working with patients and keeping a sometimes hectic environment operating smoothly and efficiently.
- Hospital registration procedures
- Excellent electronic medical record proficiency
- Error-free typing at 54 wpm
- Superior interviewing and written communication skills
- Medical terminology
- CPR certified
- Time management
- Health care workplace safety knowledge
- Active volunteer for birth defects research foundation
- Provided outstanding compassionate patient service.
- Efficiently interviewed approximately 62 patients daily to process registration forms and information.
- Answered transferred and responded to ER department phone calls and provided general emergency department information.
- Conveyed information to ancillary departments as requested.
- Achieved 100 percent accuracy on patient registration data.
- Trained 11 other registration clerks on new admission and registration software.
- Greeted patients provided information about department and answered phones.
- Interviewed more than 45 patients and their representatives each day to acquire appropriate and accurate demographic information.
- Completed accurate registration data transfer paperwork and other relevant hospital forms.
- Transported patients to other hospital departments as necessary.
- Worked with team to consolidate duplicate registration procedures accelerating the process by 16 percent.
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