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Jamya Patrick
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Profile
Dynamic and reliable Client Service Associate with eight years of retail banking customer service and consulting experience. Consistently exceeds company objectives to secure client satisfaction and loyalty. Superb sales service and communication skills.
Core Qualifications
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Professional Experience
Client Service Associate
10/1/2011 – Current
Company Name
City, State
- Answer telephone inquiries regarding bank information and account details.
- Take detailed messages for bank officers from clients vendors and other sources.
- Follow proper bank and regulatory guidelines at all times.
- Prepare notes on teleconferences and client meetings.
- Complete ad hoc requests for high-value clients and bank officers.
Client Service Associate
7/1/2008 – 9/1/2011
Company Name
City, State
- Scheduled meetings with prospective business clients.
- Retrieved information from system on behalf of customers.
- Accepted payments for bank and utility services.
- Maintained branch database of customer and transaction information.
- Prepared information and reports for client and staff.
Client Service Associate
8/1/2006 – 6/1/2008
Company Name
City, State
- Responded to customer requests in-person and via telephone in a timely manner.
- Managed wide range of banking needs for walk-in customers.
- Executed banking transactions with a high level of accuracy.
- Achieved proper compliance and accurate reporting.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Education
Associate of Science – Accounting
2006
University Name
City, State
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