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Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Summary
Responsible Collections Supervisor who understands the importance of executing an efficient and professional collections campaign. Adept at training new associates guiding a staff through a campaign and creating necessary reports for management. Specializes in consumer and medium sized business collections.
Highlights
- Very strong mathematical abilities
- Exceptional computer spreadsheet and Internet navigation skills
- Excellent personnel training skills
- Willing to put in long days to get a job done
- Has a very high success ratio
- Regularly partakes in project bonus payments
Work Experience
Collections Supervisor
4/1/2009 – 7/1/2014
Company Name
City, State
- Responsible for taking project specifications and preparing a team to execute those specifications.
- Supervised a team that missed bonus levels on only two projects in five years.
- Responsible for hiring and training new associates.
Collections Supervisor
9/1/2004 – 4/1/2009
Company Name
City, State
- Responsible for training team on project specifications and then executing a project to its successful completion.
- Responsible for creating weekly project reports for management and executive teams.
- Responsible for hiring training and firing all of the associates on two separate teams.
Collections Supervisor
6/1/1998 – 9/1/2004
Company Name
City, State
- Responsible for making sure that all project specifications were followed and revenue numbers were maintained.
- Managed a team that met its revenue and deadline requirements 91 percent of the time.
- Managed a team that had the lowest turnover numbers in the history of the company.
Education
High School Diploma
1998
High School Name
City, State
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