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Keyla Gallegos
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Summary
Responsible Printer Technician who is certified to work on printers by all of the major manufacturers. Adept at quickly diagnosing and solving problems giving customers printer maintenance advice and responding to emergency calls. Specializes in small to medium sized businesses.
Highlights
- Certified in several software operating systems along with printer repair technology
- Dedicated to delivering excellent customer service
- Strong ability to develop a network of referrals with satisfied customers
- Can work on a team or independently
- Responsible worker who rarely takes unscheduled days off
- Excellent communication abilities
Work Experience
Printer Technician
9/1/2009 – 7/1/2014
Company Name
City, State
- Responsible for supervising and monitoring all in-house and field printer repair and maintenance work.
- Responsible for personally responding to printer repair calls from larger clients.
- Assisted in planning and administering installations of several printers into a single location.
Printer Technician
12/1/2005 – 9/1/2009
Company Name
City, State
- Part of a two-person team who was assigned all of the high priority small and medium-sized business repair calls.
- Awarded by management for being responsible for building a large network of referring customers.
- Assisted in developing marketing materials that would be taken out on repair calls and given to clients.
Printer Technician
6/1/1998 – 12/1/2005
Company Name
City, State
- Assisted in answering regularly scheduled service and maintenance calls for repeat customers.
- Assisted in going to customer sites and training customer employees on printer maintenance techniques.
Education
Associate’s Degree – Computer Technology
1998
University Name
City, State
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