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Madelynn Wilkinson
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Dedicated City Clerk who understands all of the administrative responsibilities of running a city office. Adept at keeping paperwork separated into its proper files working with the public and handling complaints and suggestions from the citizens. Specializes in licensing and water billing departments.
Core Qualifications
- Extremely computer software savvy
- Dedicated to getting the customer the right information
- Able to work with angry and disgruntled customers
- Stays active in local affairs to stay up to date on needs in City Hall
- Very strong organizational skills
- Able to easily handle a significant amount of clients in succession
Experience
City Clerk
9/1/2009 – 7/1/2014
Company Name
City, State
- Processed a variety of licensing applications including marriage and fishing licenses.
- Assisted in processing the larger building permits that fell under the jurisdiction of the licensing department.
- Responsible for answering incoming calls and taking care of phone business while answering customer questions.
City Clerk
12/1/2004 – 9/1/2009
Company Name
City, State
- Responsible for issuing all permits in relation to water work on the city water lines.
- Responsible for taking incoming emergency calls from customers and city officials and dispatching emergency crews to the locations.
- Assisted in taking in water bill payments from customers either over the phone or in person.
City Clerk
6/1/1995 – 12/1/2004
Company Name
City, State
- Assisted in filing official city paperwork and distributing city correspondence.
- Responsible for fielding incoming calls and either assisting the caller or taking a message.
Education
High School Diploma
1995
High School Name
City, State
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