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Maeve Guerra
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced and customer focused financial professional looking to take acquired personal banker skills to new levels at Citibank. Excited at the prospect of taking extensive knowledge of consumer banking loan and credit products and interpersonal skill to one of the largest banking institutions in the world.
Core Qualifications
- Provided high level of financial services to bank customers
- Encompassing knowledge of cash processing handling cash and other banking services
- Comprehension of banking guidelines and compliances laws and effective ways to utilize them for the betterment of customers and bank
- Strong communication skill using a range of channels to provide services and ensuring customers and banking officials are on the same page
- Solid presentation skills boosting ability to present banking portfolio in positive light
- Attention to detail maintaining precise paperwork and processing of banking transactions
Experience
Citibank Personal Banker
8/1/2006 – Present
Company Name
City, State
- Analyzed specifications and requirements for financial products and customer services
- Dealt with customer issues aiding in resolutions that satisfied management and client
- Ensured banking policy and procedure compliance
Citibank Personal Banker
6/1/1999 – 6/1/2006
Company Name
City, State
- Maintained all documentation for accounts via the latest and most advanced banking software and hardware
- Analyzed contact center employeesÕ services and sales while reviewing compliance and ensuring a high level of customer service
- Maintained client policies upgrading them as needed through management channels
Education
BachelorÕs Degree – Finance & Banking
000-000-0000
University Name
City, State
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