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Madelynn Wilkinson
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Helpful Bell Attendant who understands the critical importance of premium customer service in the hospitality industry. Adept at maintaining strong rapport with guests keeping the bell attendant area organized and meeting all of the needs of guests as those needs arise. Specializes in resorts and cruise ship hospitality situations.
Core Qualifications
- Physically fit and able to do a significant amount of heavy lifting
- Reliable employee who puts the guests’ needs first
- Dedicated to staying in shape to always provide maximum level of service
- Able to handle several guest requests at the same time
- Experience in taking incoming calls and handling reservations
- Willing to work long hours and have experience in extended contract situations
Experience
Bell Attendant
8/1/2009 – 7/1/2014
Company Name
City, State
- Took several long-term contract assignments per year and had to deliver premium customer service whenever I was working a cruise.
- Assisted guests in getting their luggage on and off the ship and worked the departure for various destinations.
- Assisted in answering guest questions and responding to guest requests on a regular basis.
Bell Attendant
9/1/2003 – 8/1/2009
Company Name
City, State
- Responsible for greeting guests after they had checked in and helping them to their rooms.
- Responsible for monitoring the pool area and making sure that guests always had the supplies they needed.
- Assisted in setting up for special presentations in the lobby and events around the pool.
Bell Attendant
7/1/1996 – 9/1/2003
Company Name
City, State
- Responsible for checking guest luggage and making sure the luggage made it to the guest rooms.
- Often assisted room service in making deliveries to guest rooms.
Education
High School Diploma
1996
High School Name
City, State
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