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Felicity Weeks,
As a highly skilled Passenger Service Agent, I read your posting for a new Passenger Service Agent with interest. My experience aligns well with the qualifications you are seeking at Hawk Island Airporat, in particular my role as a Passenger Service Agent at Maltese Airport, and I am certain I would make a valuable addition to your organization.
With more than eight years’ experience as a Passenger Service Agent, I am adept in check-in, baggage, and security procedures. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and time management abilities, I excel at:
- Responding to customer issues and providing service information.
- Coordinating with vendors regarding flight support services.
- Processing reservations, coordinating stand-bys, and monitoring cabin availability.
- Enforcing safety and security measures, and protecting sensitive zones.
In addition to my experience and personal qualities, I have a passion for customer service that would serve your organization well. I am extremely enthusiastic about Hawk Island Airport’s focus on sightseeing flights and would welcome the opportunity to contribute to your ongoing success in operations, safety, and customer service.
Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meet your needs.
Thank you for your time and consideration.
Sincerely,
Breanna Wallace
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