City, State, Zip Code
Home: 000-000-0000
email@email.com
RE: Technical Support Specialist, September 16, 2014
Dear Mr. Hill,
As a highly skilled Technical Support Specialist, I read your posting for a new Technical Support Specialist with interest. My experience aligns well with the qualifications you are seeking, in particular my role as a Technical Support Specialist at Company Name, and I am certain I would make a valuable addition to your organization.
With more than 9 years’ experience as a Technical Support Specialist, I am adept in systems analysis, diagnostics and troubleshooting, and conflict resolution. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and problem-solving skills, I excel at:
- PC & MS Office usage
- Software testing and training
- Client-specific product and service knowledge
In addition to my experience and personal qualities, I have a solid educational foundation and a passion for computers and technology. Please review my attached resume for additional details regarding my expertise and abilities. I will follow up to request an appointment to discuss how my experience and background meets your needs.
Thank you for your time and consideration.
Sincerely,
Felicity Weeks
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