Want to use this resume?
Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Summary
Reliable IT Production Support professional who is certified in several operating system platforms. Adept at project management working closely with field technicians to make sure that a project is completed on schedule and developing project budgets. Specializes in large-scale installations and corporate upgrades.
Highlights
- Certified in four computer operating system and three networking platforms
- Exceptional understanding of legacy systems
- Able to work well as part of a team
- Excellent corporate communication and presentation skills
- Dedicated employee who has never missed a corporate deadline
- Reliable employee who works until the job is done
Work Experience
IT Production Support
4/1/2009 – 7/1/2014
Company Name
City, State
- Part of a team that was responsible for doing the initial analysis of a project and setting up the project schedule.
- Responsible for submitting weekly project progress reports to management.
- Assisted in doing final project presentations to all clients.
IT Production Support
9/1/2004 – 4/1/2009
Company Name
City, State
- Spent three years as the on-site team lead for the technical support team that worked for the company’s largest client.
- Assisted in determining project schedules and budgets for the larger installation projects.
- Often called on to train technicians that were about to be put onsite with larger clients.
IT Production Support
7/1/1997 – 9/1/2004
Company Name
City, State
- Assisted in developing project timelines for larger installation projects.
- Assisted in doing final customer presentations for larger upgrades.
- Often called on to assist in creating customer training materials.
Education
Bachelor’s Degree – Computer Science
1997
University Name
City, State
There are plenty of opportunities to land a It Production Support job position, but it won’t just be handed to you. Crafting a It Production Support resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
