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Felicity Weeks
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Dedicated friendly Head Hostess with excellent interpersonal and communication skills.Adept at handling customer complaints and supervising the overall restaurant experience.Sharp appearance and terrific personality combine for a great first impression to guests.
Core Qualifications
- Skillful handling of cash transactions
- Courteous and diplomatic when dealing with customer concerns
- Communicates safety issues and customer concerns promptly to management
- Great telephone and counter skills for scheduling reservations
- Accurate assessment and provision of wait times to guests
Experience
Head Hostess
5/1/2011 – 6/1/2014
Company Name
City, State
- Greeted arriving guests and provided estimated wait times.
- Scheduled reservations over the phone and in person.
- Maintained host book including schedules reservations and duties.
- Escorted guests to their selected tables provided menus and drinks.
- Thanked guests as they departed and asked for their return.
Head Hostess
8/1/2008 – 4/1/2011
Company Name
City, State
- Made great first impressions to arriving customers.
- Offered waiting guests drinks if wait times expected to be long.
- Provided menus and escorted guests to tables.
- Efficiently supervised host book including seating of guests with and without reservations.
- Assisted servers at shift end with tallies.
Head Hostess
7/1/2005 – 6/1/2008
Company Name
City, State
- Answered phones and greeted guests.
- Kept hostess area clean and orderly.
- Engaged waiting guests in small talk to ensure they felt welcome.
- Provided accurate wait times for tables and take out orders.
- Thanked guests upon departure.
Education
High School Diploma
2003
High School Name
City, State
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