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Home: 000-000-0000 | Cell: 000-000-0000
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Competent Direct TV Technician who is extremely familiar with the installation and maintenance process for all Direct TV equipment. Adept at working with a customer on an install getting installs done properly the first time and doing efficient repair and maintenance calls. Specializes in residential and hotel installations.
- Direct TV certified installation technician
- Excellent customer service skills
- Very strong computer and Internet skills
- Physically fit and able to handle all aspects of the installation process
- Responsible employee who is always on time and accountable
- Dedicated to solving customer issues
- Responsible for completing all installation maintenance and repair calls scheduled for the day for Direct TV customers.
- Often acted as a continuing resource for Direct TV customers with questions.
- Assisted in developing marketing materials to attempt to gain more Direct TV customers.
- Responsible for keeping an efficient daily schedule with Direct TV service calls.
- Responsible for training new customers on how to use the Direct TV service.
- Often asked to investigate instances of clients tampering with equipment inside or outside a building.
- Responsible for completing the daily schedule of Direct TV service calls.
- Often asked to drive through certain geographic areas and check for any damaged or tampered Direct TV equipment.
- Assisted in making follow-up appointments for customers when needed.
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