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Dependable CVS Pharmacy Technician who has extensive experience with the CVS billing and medicine distribution systems. Adept at overcoming system errors confirming prescription issues with doctors and handling a variety of different insurance coverage options. Specializes in high volume and high foot traffic facilities.
- Successful track record as accurate and reliable pharmacy technician
- Excellent customer service and customer presentation skills
- Well-versed in all HIPAA regulations
- Strong computer skills
- Dedicated to delivering accurate products to customers
- Reliable employee who understands the guidelines and laws that dictate procedure
- Responsible for auditing every prescription before it was packaged up for customer.
- Assisted in resolving prescription issues that required extensive contact with issuing physician.
- Assisted in creating customer service policies for the pharmaceutical department that are still in use today.
- Responsible for taking in new prescriptions and setting the delivery schedule for each one.
- Assisted in contacting physicians to get clarification on problem prescriptions.
- Assisted in maintaining medication inventory and submitting purchasing report to management each week.
- Often asked to work the patient consultation desk and answer questions regarding medication.
- Assisted in creating several successful customer service policies for pharmaceutical staff.
- Assisted in training pharmacy assistants.
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