Customer Service Coordinator Resume Examples
Need assistance writing your resume? Our Customer Service Coordinator resume examples are equipped with professionally written content to help you land your ideal job!
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Customer Service Coordinator resume summary examples
Did you know a recruiter spends an average of seven seconds scanning your resume?
You’ll have to grab their attention quickly when your resume lands in their hands, and the best way to do that is with a resume summary.
This resume introduction consists of two to three sentences summarizing the skills, qualifications and experiences that best show you’re perfect for the job.
Experienced applicants should opt for the professional summary. However, if you’re an inexperienced candidate applying for an entry-level position, you will benefit more from an objective statement.
You can list your most job-relevant skills with a resume objective and explain how they’ll help you achieve your professional goals.
Check out the following examples to determine which approach is right for you.
Good example:
“ A customer service coordinator with 8 years of experience in the industry, I am adept at problem solving and communication. I have a proven track record of improving customer satisfaction and retention, while also increasing efficiency and reducing costs. My expertise in customer service, customer relations, and conflict resolution has enabled me to develop strong relationships with customers and co-workers alike.”
Why this example passes:
- Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
- Shows career length, 11 years.
- Mentions employer-desired skills: student motivation and interactive lessons.
Bad example:
“ Experienced customer service professional with a passion for helping people. Possess strong communication and problem-solving skills. Committed to providing exceptional customer service.”
Why this example fails:
- Doesn’t include any numbers that quantify customer service coordinator’s performance
- Uses vague descriptions and skills.
- Doesn’t include years of teaching experience.
The fastest way to write your professional summary
The last thing you want is to miss out on a job because you didn’t apply in time. That’s why you should check out our Resume Builder.
It’s automated and offers pre-written content to help you write an excellent professional summary. You can complete your entire resume in 15 minutes!
- 1
Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.
- 2
Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!
- 3
All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!
Our Resume Builder is an ideal solution to all your resume-writing needs, but did you know that LiveCareer also offers professional resume-writing services? Take advantage of all the tools we have at your disposal and land your dream Customer Service Coordinator job!
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Customer Service Coordinator resume work experience examples
The most crucial part of a Customer Service Coordinator resume is the work experience section. You’ll need to share a list of your previous roles, unique skills and the specific tasks you accomplished in each one if you want to write a good resume. The following examples will show you what to do and what to avoid when writing your resume’s work experience.
Good example:
Johnson Consulting I Rolling Meadows, IL I 8/2018-current
- Handled customer inquiries and complaints with a high degree of professionalism and accuracy
- Assisted customers with product selection, order placement, and returns
- Monitored customer satisfaction levels and implemented changes to improve customer service experience
- Collaborated with other departments to ensure customer inquiries were resolved in a timely manner.
Why this example passes:
- Numbers and statistics add detail and quantify the results this customer service coordinator delivers: 4% improvement and a class size of 20-25.
- Good use of strong words and active language.
- References specialized value cahier provides with “individualized lesson plans.”
Bad example:
Malone Group I Redmond, WA I 4/2022-present
- Answered customer inquiries
- Responded to customer emails
- Processed customer orders
- Resolved customer complaints
Why this example fails:
- Lacks numbers or statistics.
- Describes general tasks, not teaching achievements or career highlights.
- Uses active verbs, but doesn’t focus on results.
Customer Service Coordinator resume skills examples
Here are 18 sample skills for customer service coordinator:
- Quality Assurance
- Account Management
- Payment Processing
- Logistics Management
- Clerical Support
- Performance Monitoring
- Invoice Verification
- Quote Preparation
- Customer service excellence
- Till counting
- Retail background
- Documentation abilities
- Documentation skills
- Retail experience
- Warranty claims processing
- Register oversight
- Returns policy familiarity
- Returns policy understanding
You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.
Examples of additional resume sections
Your resume must include the five main sections: contact information, professional summary, work experience, skills and education. However, you can also add different sections to show off more achievements.
Here are some examples of optional customer service coordinator resume sections that you could add to provide greater detail:
- References
- Additional skills
- Languages
- Certifications
- Overview
- Professional skills
- Accomplishments
- Core qualifications
Including additional sections that help you convince employers you’re the best fit for the position. However, be selective about what qualifications you include, and eliminate any that don’t respond to the job’s specific requirements.
Examples of resume formats
The way you organize your Customer Service Coordinator resume is called a resume format. There are three main resume formats: chronological, functional and combination. Here are examples of each:
The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a customer service coordinator.
How to choose a resume format
0-3
Years of experience
Functional formats
- Focus on skills.
- Best for first-time customer service coordinator who lack work experience.
- Good for people re-entering workforce.
- May omit dates in the work history section.
Organization:
- Skills listed above work experience.
3-10
Years of experience
Combination formats
- Balance skills and work history.
- Ideal for mid-career customer service coordinator.
- Suitable for career changers and people seeking promotion.
Organization:
- Skills next to or above work experience.
10+
Years of experience
Chronological formats
- Put the most focus on work history.
- Best for customer service coordinator with a long, steady career.
- Most popular format.
- Preferred by recruiters.
Organization:
- Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a customer service coordinator resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!
Don’t forget your customer service coordinator cover letter
A cover letter works hand-in-hand with your resume to make a stronger case for why you deserve the job.
Good communication skills are necessary for anyone applying to an Customer Service Coordinator role. That’s why you’ve got to ensure your cover letter is strong!
Your cover letter should explain how you heard about the role and why it appeals to you. It should do more than repeat the details of your resume; it should bring them to life with a story.
If you want help in that challenge, check out our Cover Letter Builder! It’s a fully automated tool that will walk you through the writing process step-by-step and even suggest text you can use!
Otherwise, use our cover letter examples if you’re still brainstorming what to write. They can inspire you!
For design help, check out our cover letter templates library. We’ve got 15+ preformatted cover letter designs you can use for your document!
To create a great document from scratch, we also feature a complete guide on How to Write a Cover Letter.
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