Call Center Representative Cover Letter Example

Dear Mr. Davidson,

I am writing to apply for the Call Center Representative position with Innotech Services. I possess seven years of call center experience with increasing responsibility and enjoy the fast-paced ever-changing environment tremendously.

As a Call Center Representative for Alpha Industries I receive daily calls from customers and work to assist them with their technical or service related issues. I am organized and pay great attention to detail. My positive demeanor and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. Previous supervisors have praised my professionalism and I have earned promotions and bonuses for my work. I know I am capable of bringing that same dedication to customer satisfaction as a Call Center Representative at Innotech Services.

I am an effective communicator and feel confident that I am a standout candidate for your Call Center Representative position. Please do not hesitate to contact me by phone or email at your earliest convenience to arrange an in-person meeting. I look forward to speaking with you and thank you for your consideration.

Sincerely,

Breanna Wallace