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Breanna Wallace
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
High-energy professional with a background in customer service well-suited to the position of Call Center Representative. Friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations. In-depth understanding of sales techniques gained through academic coursework and work experience.
Core Qualifications
- Strong Interpersonal Skills
- Sales Know-How
- Customer Service
- Pleasant Phone Voice
- Friendly
- Conflict Resolution
Work Experience
Sales Associate
12/1/2019 – 5/1/2021
Company Name
City, State
- Assisted customers in choosing purchases and answered questions regarding jewelry pieces.
- Utilized sales techniques such as upselling to entice buyers and to meet sales goals.
- Rang up customer purchases and handled cash and credit card transactions.
Intern
1/1/2021 – 6/1/2021
Company Name
City, State
- Contributed to marketing plans and sales strategy meetings while learning on the job.
- Communicated with clients, took notes, and reported findings to senior marketing staff.
- Performed miscellaneous duties as assigned.
Education
High School Diploma
2020
High School Name
City, State
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