Customer Service Associate Cover Letter Example

Felicity Weeks,

As a highly skilled Customer Service Administrator, I read your posting for a new Customer Service Administrator with interest. My experience aligns well with the qualifications you are seeking at Premier Customer Service, in particular my role as Customer Service Administrator at NeoCloth, Inc., and I am certain I would make a valuable addition to your organization.

With more than 11 years’ experience as a Customer Service Administrator, I am adept in managing customer service issues, handling account questions, and selling new products and services. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and problem solving abilities, I excel at:

• Processing sales, returns, and exchanges.
• Helping customers determine appropriate products and service plans.
• Maintaining high levels of customer service and satisfaction.
• Developing new customer prospects and referrals.

In addition to my experience and personal qualities, I have a solid educational foundation and a passion for customer service. I am extremely enthusiastic about

Premier Customer Service’s focus on outdoor equipment and would welcome the opportunity to contribute to your sales, service, and productivity goals.

Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meet your needs.

Thank you for your time and consideration.

Sincerely,

Shayna Booker