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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Dedicated professional experienced in working with the public in roles suited to a Customer Service Representative. Well-spokenstrong telephone skills. Particularly adept at managing conflict.
- Customer Service Experience
- Phone Etiquette
- Communication Skills
- Conflict Resolution
- Sales
- Organization
- Performed outbound sales for various campaigns such as cellular devices utilities religious organizations and more.
- Entered notes into the computer system regarding each contact made.
- Compiled monthly reports.
- Met quote every month for the past year.
- Assisted customers in choosing clothing items finding correct sizes and with fitting.s.
- Used sales strategies such as upselling to meet goals and quotas.
- Stocked shelves and racks re-arranged and folded clothing cleaned work area.
- Rang up customer purchases handled cash and credit card transactions.
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