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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
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High-energy professional with a background in customer service well-suited to the position of Call Center Representative. Friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations. In-depth understanding of sales techniques gained through academic coursework and work experience.
- Strong Interpersonal Skills
- Sales Know-How
- Customer Service
- Pleasant Phone Voice
- Friendly
- Conflict Resolution
- Assisted customers in choosing purchases and answered questions regarding jewelry pieces.
- Utilized sales techniques such as upselling to entice buyers and to meet sales goals.
- Rang up customer purchases and handled cash and credit card transactions.
- Contributed to marketing plans and sales strategy meetings while learning on the job.
- Communicated with clients, took notes, and reported findings to senior marketing staff.
- Performed miscellaneous duties as assigned.
There are plenty of opportunities to land a Call Center Representative job position, but it won’t just be handed to you. Crafting a Call Center Representative resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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