Hospitality Resume Examples
Employers will roll out the red carpet for you if you build a strong resume. Study our hospitality resume examples to learn how to write your own.
Our Recommended Example
Front Desk Receptionist
Popular Templates in the Hospitality Space
Porter
Concierge
Front Desk Supervisor
Guest Services Representative
Table of Contents
Hospitality Resume
Hospitality Cover Letter
Get Expert Writing Recommendations for Your Hospitality Resume
Our hospitality resume examples show you how to wow hiring managers, while our Resume Builder walks you step-by-step through the process of creating your own. Our builder offers pre-written phrases and keywords, crafted by certified resume writers, that you can use verbatim or customize as needed. Here are three examples of text that our builder might suggest for your hospitality resume:
- Scheduled deliveries of flowers, gifts and other products, and made reservations for spa services and dining.
- Oversaw fast-paced front desk operations at a busy hotel with as many as 200 nightly guests.
- Explained details regarding property, including restaurants, pool area, spa and fitness center, to acclimate patrons to resort environment.
8 Dos and Don’ts for Writing a Hospitality Resume
Do
- Do choose the format that best matches your skills and experience. Jobs such as server, hostess and housekeeper are open to people with little experience. If that’s you, consider a functional resume to emphasize your skills and abilities rather than your limited work experience.
- Do quantify your experience and achievements. If you oversee guest satisfaction for a 30-room boutique hotel, write that instead of just stating that you “oversee guest satisfaction.” Using data and metrics bring your contributions and accomplishments to life.
- Do change your resume to match each job. Suppose you’re applying for two spa manager positions, one at an upscale resort and another at an environmentally-conscious spa. Your resume should be personalized to align your qualifications to the needs of these different positions. Study the job ad to determine which skills are most critical, and reorganize your resume accordingly.
Don’t
- Don’t start from scratch each time. To more easily customize resumes, keep an ongoing list of your jobs, tasks and achievements to make customization a snap. Note important metrics, such as improvements in customer satisfaction and how much money your plan to install energy-friendly appliances saved the resort so that you have important pieces of information ready to pop into your resume.
- Don’t forget to include relevant training. Many hospitality workers undergo training in areas such as guest relations, hotel room cleanliness and body language, among others. If you’ve undergone recent training that relates to the job you’re applying for, include it.
- Don’t forget to proofread. Set your hospitality resume down for a few hours and then proofread it with fresh eyes. Whenever possible, find a trusted friend or family member to read it, too.
Beat the ATS with These Hospitality Resume Skills
An applicant tracking system (ATS) helps employers streamline the hiring process by scanning resumes for critical keywords to identify the most qualified candidates. However, if your resume lacks industry-specific keywords, the ATS might not rank it highly, which means, a hiring manager may never read it.
While not every company will use one, large companies like hotel and restaurant chains will almost certainly utilize and ATS to manage the high volume of resumes they receive. LiveCareer’s Resume Builder can help you get your resume past an ATS by suggesting the most sought-after keywords in the hospitality industry. Here are some skills our builder might recommend:
- Customer service
- Conflict management
- Cash control
- Upselling techniques
- Conference and meeting planning
- Guest accommodations
- Reservations management
Hospitality Resumes for Every Professional Level
When you’re a candidate with limited work experience, a functional resume format is a smart choice since your skills get the most attention. In this example, the job seeker groups his skills under three headings: parking operations, observation and customer service. That’s a good way to showcase his qualifications while downplaying a short work history of two jobs.
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Mid-career hospitality applicants should consider a combination resume format, which works well when you have significant work experience and critical skills to flaunt. .This example highlights the applicant’s past employers, job responsibilities and accomplishments under each position held along with a bulleted Skills section
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Job seekers with extensive experience should consider a chronological resume format. Here, the work history section shows the applicant’s impressive career progression and increasing responsibility. Metrics such as “300-room hotel” and “20 percent increase in new business” show the impact of his work. .The professional summary at the top explains that the applicant has more than 10 years of experience with high-end hotel chains.
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Find resume examples for your desired hospitality career. Get access to expert writing recommendations, do’s and don’ts and everything you need to write a perfect resume.
Resume Success Stories
Statistics and Facts About Hospitality Jobs
Typical Job Titles
- Food Servers, Nonrestaurant
- Maids and Housekeeping Cleaners
- Food Service Managers
- Lodging Managers
- Hosts and Hostesses, Restaurant, Lounge and Coffee Shop
- First-Line Supervisors of Personal Service Workers
- Ushers, Lobby Attendants and Ticket Takers
- Concierges
Source: O*NET
Median Hourly and Annual Pay (2018)
Hosts and Hostesses, Restaurant, Lounge and Coffee Shop
| Hourly | $10.65 |
|---|---|
| Annual | $22160 |
| 015K30K |
Food Servers, Nonrestaurant
| Hourly | $11.20 |
|---|---|
| Annual | $23290 |
| 015K30K |
Maids and Housekeeping Cleaners
| Hourly | $11.43 |
|---|---|
| Annual | $23770 |
| 015K30K |
Concierges
| Hourly | $14.61 |
|---|---|
| Annual | $30400 |
| 025K50K |
Lodging Managers
| Hourly | $25.67 |
|---|---|
| Annual | $53390 |
| 030K60K |
Food Service Managers
| Hourly | $26.08 |
|---|---|
| Annual | $54240 |
| 030K60K |
Source: O*Net
Projected Job Growth or Decline from 2018–2028
| Hosts and Hostesses, Restaurant, Lounge and Coffee Shop | 11% or higher (faster than average) |
|---|---|
| Food Servers, Nonrestaurant | 7-10% (faster than average) |
| Concierges | 4-6% (average) |
| Lodging Managers | 1-1% (little or no change) |
| 07.515 |
Source: O*Net
Number of Degrees Awarded in Hospitality Management
| Bachelor’s Degree | 12638 |
|---|---|
| Associate Degree | 3663 |
| Less Than One Year postsecondary Certificate | 2300 |
| One to Two-Year Postsecondary Certificate | 1153 |
| 010K20K |
Source: DataUSA
Race and Ethnicity by Degrees Awarded in Hospitality Management
| White | 10501 degrees awarded |
|---|---|
| Hispanic or Latino | 2916 degrees awarded |
| Black or African American | 2355 degrees awarded |
| Non-Resident Alien | 2189 degrees awarded |
| Asian | 1298 degrees awarded |
| 07K15K |
