Spa Receptionist Resume Examples

Dedicated and focused Spa Receptionist who excels at prioritizing; completes multiple tasks while maintaining a calm and welcoming spa atmosphere. Graceful and compassionate in greeting and booking clients; discreet and effective communicator. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.

• Operate telephone switchboard to answer screen or forward calls providing information taking messages or scheduling appointments
• Greet persons entering establishment determine nature and purpose of visit and direct or escort them to specific destinations
• Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes
• Handle input of guests into the building security system
• Manage group bookings internally creating pricing plans according to client needs
• Assist Executive Assistant with additional office duties as directed

• Kept current record of spa staff whereabouts and availability
• Transmitted information or documents to customers using computer mail or facsimile machine
• Scheduled appointments and maintain and update appointment calendars
• Contributed to administrative support tasks such as proofreading transcribing handwritten information or operating calculators or computers to work with pay records invoices balance sheets or other documents
• Greeted guests offering beverage and snack upon arrival attending to pets and any other special requests

• Filed and maintained records
• Collected sorted distributed or prepared mail messages or courier deliveries
• Welcomed clients guests and employees and made sure they are comfortable

Member International Association of Administrative Professionals (IAAP)