Tia Petersen

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Experienced Work At Home Agent who is able to create an efficient work environment based on the company’s work at home guidelines. Adept at utilizing computer productivity software, maintaining high levels of customer service, and being adaptable to a given situation. Specializes in technical support, inbound phone sales, and exceeding customer expectations.

Core Qualifications
  • Customer service expert
  • Flexible to work all hours
  • High-speed Internet connection and capable home computer
  • Able to multitask on a regular basis
  • Independent worker who does not need supervision
  • Extremely reliable
  • Able to learn new products or procedures quickly
Experience
Work At Home Agent
5/1/2016 – 7/1/2020
Company Name
City, State
  • Offered technical support to clients on a variety of home appliance products.
  • Took inbound sales calls and transferred those calls to the appropriate sales personnel.
  • Member of inaugural software support team that expanded business for the company.
Work At Home Agent
10/1/2014 – 5/1/2016
Company Name
City, State
  • Took incoming sales calls and set appointments for outside sales professionals.
  • Handled customer questions and also engaged in customer service activities.
  • Walked customers through the installation process for the company’s hardware and software solutions.
Work At Home Agent
8/1/2009 – 10/1/2014
Company Name
City, State
  • Handled customer service calls and inquiries from customers all over the world.
  • Arranged to have support documents mailed out to corporate customers.
  • Helped to act as liaison between the sales department and potential new customers.
Education
Associate’s Degree – Sales
2009
Southern College Name College
City, State

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