Veterinary Office Manager Resume Examples

Accomplished Veterinary Office Manager who applies knowledge of veterinary science with a profound love of animals to ensure optimal care. Especially skilled at overseeing office operations and assessing animal care needs. Adept at dealing with pet owners in a compassionate professional manner.

● Strong ability to assess animal needs and arrange for proper care
● Especially adept at prioritizing patient needs and handling necessary paperwork
● Familiar with MS Office applications to further organize office operations
● Ability to coordinate care efforts with local animal care facilities as needed
● Solid ability to adeptly handle multiple tasks
● Strong verbal and written communications abilities

● Managed cases and coordinated care efforts with veterinarians on staff.
● Recorded patient stats.
● Handled office billing processes.
● Maintained schedule of all appointments and handled walk-in visits.
● Provided follow-up care instructions to pet owners.
● Responded to patient questions in a professional manner.
● Assisted veterinarians in exam rooms with managing animals.

● Answered office phone calls and responded to emails
● Communicated with pet owners and pet care professionals
● Developed staff protocols for office management
● Hired training and mentored office staff
● Maintained communications with nearby animal hospitals
● Provided assistance with pet adoptions when necessary
● Tracked payment information and prepared monthly Education of outstanding balances
● Maintained office records including patient assessments and invoicing
● Arranged external consultations for additional animal care as necessary
● Transferred to records from paper files to electronic database.