Switchboard Operator Resume Examples

Experienced and talented switchboard operator familiar with range of telephone systems and other communication devices looking for new opportunities. Also a multi-tasker capable of various administrative duties that promise to keep the office running smoothly.

• Excellent verbal and communication skills ensuring any customer or client first contact will be impressive
• Managed incoming and outgoing communications
• Answered incoming queries or directed calls to appropriate parties
• Proficient with computers typing record maintenance sorting and other administrative duties

• Responsible for the operation of the IVR (Interactive Voice Response) system in Colonial’s corporate office
• Managed high volume of calls taking messages forwarding calls and answering questions
• Made appointments and corporate reservations and greeted guests
• Managed scheduling of corporate meetings by keeping record of which conference rooms were available on a weekly basis
• Maintained detailed call logs
• Acted as liaison between corporate office and services such as cleaning maintenance and IT

• Responsible for all incoming and outgoing calls in the airport’s medical facility
• Managed information and profiles of staff and patients in computer system
• Took patient information preparing paperwork and managing scheduling based on priority of treatment
• Responsible for billing monthly investor and CPT coding
• Handled various administrative duties