Isla Cisneros

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Diligent Disability Case Manager adeptly assisting disabled patients with efforts to receive needed care. Especially skilled at working within state and federal disability laws. Specialize in connecting patients with reliable external resources.

Core Qualifications

● Commendable ability to work with disabled patients
● Adept at assessing patient needs and providing the necessary resources
● Extensive knowledge of medical and insurance terminology
● Familiar with medical software applications and MS Office Suite
● Ability to thoroughly assess patient needs
● Comprehensive communications skills

Experience
Disability Case Manager
7/1/2001 – 4/1/2004
Company Name
City, State

● Prepared case reports for office manager approval.
● Approved healthcare deductions.
● Worked with claimants to resolve disability coverage issues.
● Prepared disability claims reports at upper management’s request.
● Implemented and updated confidentiality procedures.

Disability Case Manager
4/1/2004 – 1/1/2009
Company Name
City, State

● Ensured that claimants had the right accommodations when returning from paid leave.
● Maintained updated listing of available external sources for claimants.
● Ensured confidentiality of all medical records.
● Coordinated efforts with case managers.
● Participated in periodic seminars and educational programs for learning purposes.
● Provided staff training.
● Monitored office workflow to ensure timely results.

Disability Case Manager
1/1/2009 – Present
Company Name
City, State

● Communicated with physicians regarding claimant medical care.
● Ensured compliance with industry state and federal regulations.
● Prepared disability management reports.
● Assessed claimant care requirements.
● Evaluated each claim and prepared required paperwork for filing.
● Participated in and called weekly staff meetings.
● Connected claimants with available medical resources.
● Developed training materials and methods for new staff members.

Education
Bachelor of Science – Human Services/Management
2001
University Name
City, State

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