Tia Petersen

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Astute Valet Manager with profound knowledge of managing velvet services in a variety of settings. Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments.

Core Qualifications

● Well-rounded experience with supervising valet staff in various settings
● Licensed driver with a current license and excellent driving record
● Strong understanding of applicable transportation laws
● Proficient in MS Office Suite applications
● Solid front desk management and organizational skills
● Strong communications skills

Experience
Valet Manager
6/1/2012 – 10/1/2012
Company Name
City, State

● Assisted with car parking duties during busy periods.
● Coordinated parking solutions for various events.
● Maintained accurate data on all parked vehicles.
● Ensured the safety and security of all valet parked vehicles.
● Periodically checked vehicles stored in lots.
● Evaluated the performance of each staff member.
● Checked the licenses of each valet and verified driving records.
● Ensured the timely collection of valet fees.

Valet Manager
3/1/2013 – 9/1/2013
Company Name
City, State

● Prepared staff schedules.
● Prepared tags for all vehicles to make it easier to find vehicles.
● Monitored and managed the flow of parking lot traffic in an orderly manner.
● Ensured that all safety and security procedures were followed.
● Coordinated with other management staff as necessary.
● Managed guest requests.

Valet Manager
10/1/2013 – Present
Company Name
City, State

● Parked manual and automatic vehicles.
● Trained valet parking staff on parking and valet procedures.
● Ensured optimal customer service support was provided.
● Prepared monthly staff performance reports.
● Maintained a database of all vehicles parked.
● Managed the parking of staff and guest vehicles.

Education
Degree – Hospitality Management
2012
University Name
City, State

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