Mallory Pineda

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Knowledgeable Airport Agent with knowledge of boarding and deplaning procedures in accordance with current industry guidelines. Adept at handling baggage, performing equipment checks, and using industry related computer programs when necessary. Specialize in maintaining strict quality standards in a timely manner.

Core Qualifications

? Experience performing background checks and screenings
? Ability to push and pull approx. 150-200 pounds and lift about 50-75 lbs
? Fluent in English, Spanish, German, and French
? Adept at working under often stressful situations where quality is essential
? Excellent verbal and written communications skills
? Good problem-solving skills

Experience
Airport Agent
11/1/2011 – Present
Company Name
City, State

? Perform various safety and security checks
? Assist customers during boarding and deplaning procedures
? Ensure that passenger baggage is properly transferred to plane
? Establish solid communications procedures with flight crew and airport personnel
? Assist with ramp set-up and routine equipment checks
? Compile daily security reports and ensure that all safety checks are performed
? Service airport facilities and on-site aircraft as requested by management
? Ensure compliance with all airport-related security guidelines.

Airport Agent
7/1/2005 – 11/1/2011
Company Name
City, State

? Ensured that all customer baggage with properly handled.
? Washed windows, cleaned counters, and restocked snack items for customer purchase.
? Assisted with equipment storage and maintained database to track equipment checks.
? Performed miscellaneous duties as assigned by supervisors.

Education
Associate’s Degree – Travel and Tourism
2005
University Name
City, State

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