Shayna Booker

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Certified National Apartment Leasing Professional (NALP) who approaches the job with tenacity enthusiasm creativity and professionalism.Accurate financial record keeping targeted marketing and a higher than average occupancy rate of 85 percent are a result of attention to detail and a highly developed sense of organization.

Core Qualifications
  • Resident relations
  • Accurate financial records
  • Marketing
  • Application approval
  • Assume Property Manager duties when required
  • Resident retention
Experience
Property Management Assistant
7/1/2009 – 7/1/2014
Company Name
City, State
  • Ensured maintenance requests were handled satisfactorily by following up with residents.
  • Assisted in planning resident functions and often acted as host always professionally representing the property.
  • When necessary enforced the policies of the community.
  • Contributed to and distributed community newsletters flyers and pamphlets.
Property Management Assistant
1/1/2007 – 6/1/2009
West Park Villas
West Park, CA
  • Showed apartment models and communicated the features and benefits of living in the community.
  • Had prospective residents complete application and secured deposit according to company policy.
  • Updated availability report.
  • Processed applications for approval.
  • Ensured apartments were ready for agreed move-in date.
Part-time Property Management Assistant
6/1/2005 – 12/1/2006
Hyland Hills Hacienda
Hyland Hills, CA
  • Worked primarily evenings and weekends to greet potential residents answer questions and show apartments.
  • Accepted applications for approval and ensured client understood the process and timing.
  • Checked number and layouts of apartments available based on client requests.
Education
National Apartment Leasing Professional (NALP)
2007
University Name
City, State
Associate Degree – Business Administration
2013
University Name
Hyland, CA

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