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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Analytical and astute Telecom Project Manager with 10 years career experience. Highly adept and knowledgeable in systems integration managed network services data network technology. Possesses excellent verbal and written communication skills and strong work ethic.
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- Perform local and long distance network analyses to ensure cost savings and network optimization.
- Facilitate department improvements through analysis and recommendation of processes and policies.
- Coordinate and maintain maintenance agreements and service contracts with integral telephone systems.
- Defined plans problems and resolutions and provided detailed reports to applicable management.
- Provided support for telecom issues originating and escalated from Help Desk.
- Audited and managed telecommunication invoices and resolved billing issues with telecom vendors.
- Led planning and implementation of company projects including participation in design and testing phases.
- Selected and trained project staff based on technical and functional development and overall performance.
- Established service levels and customer requirements through regular interaction to determine needs.
Certified Telecommunications Project Management (CTPM) – 2004
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