Felicity Weeks

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Conscientious Automotive Parts Manager who applies extensive knowledge of automobile parts coupled with employee management experience. Adept at all facets of vehicle maintenance and part replacement. Focused on developing long-term relationships with customers.

Core Qualifications

● Exemplary experience supervising a vehicle maintenance staff
● Solid understanding of auto parts for both foreign and domestic vehicles
● Admirable ability to maintain productive client relationships
● Profound knowledge of vehicle operations and diagnostic procedures
● Superlative written and verbal communications skills
● Good hand-eye coordination

Experience
Automotive Parts Manager
4/1/2001 – 5/1/2003
Company Name
City, State

● Hired and trained maintenance staff.
● Implemented updated training procedures.
● Ensured that all parts were properly tagged.
● Nurtured customer relationships by ensuring quality.
● Assisted with vehicle diagnostics.

Automotive Parts Manager
5/1/2003 – 11/1/2008
Company Name
City, State

● Developed incentives to encourage customer loyalty.
● Approved returning customer discounts.
● Prepared shop workflow analysis reports.
● Rectified customer complaints.
● Supervised progress of vehicle work.
● Prepared shop budget for parts and supplies.

Automotive Parts Manager
11/1/2008 – Present
Company Name
City, State

● Maintained sufficient inventory of common replacement parts.
● Inspected newly repaired or installed parts.
● Prepared invoices and contacted insurance companies for reimbursement.
● Ensured compliance with shop safety standards.
● Prepared staff schedules and approved overtime pay.
● Ensured that all work was performed in a reasonable period of time.

Education
Bachelor of Science – Automotive Service Technology
2001
University Name
City, State

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