Medical Office Specialist Resume Examples

Conscientious and detail-oriented Medical Office Specialist with an excellent background in managing complex and high-volume clerical work. Mindful of all standards and practices pertaining to health safety and patient confidentiality. Superb team player as well as a strong independent worker.

• Extensive experience managing medical office front-desk operations
• Excellent proficiency in CPT and ICD-9 coding
• Strong familiarity with medical terminology and related computer applications
• Superior multitasking ability
• Sound skills in maintaining complete patient confidentiality
• High abilities in maintaining professional and positive relationships with patients and medical staff
• Outstanding skill in Microsoft Office applications including Word Excel and Access

• Maintained and updated patient appointment schedules with changes and cancellations as needed.
• Operated multiple phone lines and documented and conveyed messages as required.
• Provided record retrieval assistance to various medical departments.
• Evaluated and ensured completeness and accuracy of all patient records and related documentation.
• Performed regular monitoring of charges and payments and updated computer records accordingly.
• Reviewed appointment schedules and provided reminders to patients as needed.

• Provided clerical assistance to interns and residents as required.
• Managed and distributed patient report forms and other documentation.
• Ensured office compliance with all health and safety standards.
• Provided support to emergency room staff as needed.
• Monitored hospital inventory and updated same on a daily basis.