Mallory Pineda

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Summary

Effective Sales Trainer knowledgeable about the latest trends in the fancy food market. Concrete experience with sales and customer service as well as an in-depth understanding of the sales cycle process.

Highlights
  • Excellent understanding of internet advertising
  • Established track record of exceptional sales results
  • Social media savvy
  • Front-of-the-room presentation skills
  • Cross-cultural sales background
  • Excellent communication skills
  • Dynamic leadership skills
  • Boundless energy
Experience
Sales Trainer
3/1/2009 – Current
Company Name
City, State
  • Instruct team members how to establish sales and customer retention goals.
  • Monitor customer preferences to determine focus of sales efforts.
  • Create or review instructional materials to help sales staff get up to speed on product line.
  • Develop pitch scripts and provides tips on how to keep sales calls friendly and targeted.
Sales Trainer
3/1/2009 – Current
Company Name
City, State
  • Taught sales skills such as probing closing supporting mirroring voice inflection benefit/value statements active listening and call control techniques.
  • Improved call room set up.
  • Tracked productivity and improved output.
Sales Trainer
2/1/2007 – 2/1/2009
Company Name
City, State
  • Created and directed sales team training and development programs.
  • Helped establish policies for customer complaints.
  • Ensured maximum performance by instituting quotas and monitoring calls.
Education
Bachelor of Arts – Economics
2006
Deal University
City, State

Member of the squash and fencing teams.

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