Medical Support Assistant Resume Examples

Attentive Medical Support Assistant who has extensive experience in reading and maintaining medical files. Adept at entering information into a company database maintaining the daily schedule and reminding customers of upcoming appointments. Specializes in pediatric and family medical practices.

• Very computer literate
• Some medical billing experience
• Exceptionally dedicated team player
• Willing to work any shift on any day
• Able to work in more than one office per week
• Strong ability to maintain positive rapport with patients
• Excellent communication and presentation skills

• Responsible for accepting all correspondence that had to do with patient appointments such as blood work x-rays and other test results.
• Assisted in keeping the appointment schedules for three separate offices.
• Assisted in reminding customers of upcoming appoints by phone email or by sending out appointment cards.

• Responsible for assisting patients with referrals and setting up appointments with specialists.
• Often worked with off-site medical billing company to ensure accuracy of all insurance billing information.
• Responsible for taking all incoming calls and setting up new appointments for patients.

• Assisted in maintaining and updating appointment schedule.
• Assisted in receiving all test results and making sure that those results were filed with the proper patient information.
• Responsible for mailing out appointment reminder cards to new patients.