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Nolan Santana
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Summary
Reliable Data Center Technician who is certified by several software manufacturers and works very well under pressure. Adept at identifying and solving problems maintaining data center flow of information and working with management on upgrade projects. Specializes in hospital and television data centers.
Highlights
- Hold four software and six hardware technical computer certifications
- Extremely adept at presenting information to management and personnel
- Reliable employee who responds immediately to all customer requests
- Able to work comfortably across all levels of management
- Extensive experience with large upgrade projects
- Very strong part of any data center support team
Work Experience
Data Center Technician
4/1/2009 – 7/1/2014
Company Name
City, State
- Assisted in maintaining the regular computer maintenance schedule as well as answering support calls.
- Worked with management to maintain the company database and keep it accessible to all data center personnel.
- Part of a team that planned and executed two significant computer upgrades.
Data Center Technician
9/1/2005 – 4/1/2009
Company Name
City, State
- Responsible for maintaining the troubleshooting log for all three hospital data centers.
- Worked closely with management to overcome four significant data breeches and two software failures.
- Assisted in creating data center protocol policies.
Data Center Technician
7/1/1997 – 9/1/2005
Company Name
City, State
- Assisted in compiling weekly troubleshooting report that was sent to management.
- Part of a team that planned and executed a complete software platform change for two of the company’s data centers.
- Assisted in offering routine support functions to data center users.
Education
Bachelor’s Degree – Computer Science
1997
University Name
City, State
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