Nolan Santana

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Summary

Highly skilled Hotel Management Trainee has experience working both at a chain hotel as well as experience working at a 4-star upscale hotel and casino resort. Has learned how to successfully manage a hotel and is ready to move into a fulltime hotel general management position. Possesses a Bachelor’s Degree in Hospitality Management and has a sound knowledge of successful hotel administration and management.

Highlights
  • Excellent problem-solving and critical thinking abilities
  • Good administrative abilities
  • Good written and verbal communication skills
  • Strong supervisory and leadership skills
  • Solid understanding of guest relations and customer service within the hotel industry
  • Terrific interpersonal and social skills
  • Strong understanding of all aspects of hotel management
  • Ensures hotel staff follow excellent guest care standards
  • Good ability to analyze budgets for hotel departments and restaurants
Work Experience
Hotel Management Trainee
7/1/2013 – 9/1/2014
Company Name
City, State
  • Supervised staff in hotel as a hotel management trainee.
  • Assisted supervising hotel manager with interviewing new employees.
  • Learned how to successfully manage a four-star hotel resort and casino.
  • Successfully tracked costs and provided hotel administration.
  • Ensured staff provided exceptional customer service to guests.
Hotel Management Trainee
6/1/2012 – 6/1/2013
Company Name
City, State
  • Served as a Hotel Management Trainee under the supervision of the General Manager.
  • Successfully supervised staff.
  • Provided day-to-day administration of hotel.
  • Analyzed profits and made recommendations for improvements.
Education
Bachelor’s of Arts Degree – Hospitality Management
2012
University Name
City, State

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