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Yaretzi Townsend

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Articulate Gym Receptionist driven to succeed. Strategic planning and client relationship management expert. Extensive experience leveraging strong front office management skills and strong working relationships to maximize productivity. Excels at prioritizing projects in a fitness setting completing multiple tasks simultaneously and following through to achieve business objectives.

Core Qualifications
  • Security systems
  • Memberships
  • Phone etiquette
  • Sales and marketing
  • Mail management
  • Facility security
  • Schedule management
  • Policies and procedures
  • Customer care
  • Payment processing / issue resolution
Experience
Gym Receptionist
3/1/2010 – Current
Company Name
City, State
  • Operate telephone switchboard to answer and forward calls providing information taking messages and scheduling consultations
  • Greet persons entering establishment and checked membership cards
  • Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes
  • Assist Executive Assistant with additional office duties as directed
Gym Receptionist
9/1/2008 – 4/1/2010
Company Name
City, State
  • Marketed and sold memberships add-on services and nutritional supplement lines
  • Kept current records of staff member whereabouts and availability
  • Transmitted information or documents to customers using computer mail or facsimile machine
  • Scheduled personal training sessions and maintained / updated appointment calendars
Gym Receptionist
2/1/2007 – 8/1/2008
Company Name
City, State
  • Welcomed members and guests and made sure they had an excellent workout
  • Collected payments renewed memberships and resolved billing issues
  • Filed and maintained records
  • Sorted distributed or prepared mail messages or courier deliveries
Education
Bachelor of Science – Exercise Science (Anticipated Spring 2017)
XXXX – XXXX
University Name
City, State
Associate of Science – Organizational Management
XXXX – XXXX
University Name
City, State
Professional Affiliations

Member Association of Administrative Professionals (AAP)

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