Tia Petersen

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Assertive Furniture Sales Manager with sound knowledge of the furniture industry. Adept at working well within a customer service oriented environment and motivating staff to maintain maximum productivity. Specialize in developing and implementing strategic sales techniques.

Core Qualifications

● Considerable experience with customer relations and sales
● Profound knowledge of marketing and promotional strategies
● Adept at assessing customer needs and resolving any issues
● Ability to quickly resolve staffing issues
● Adept at working under pressure
● Willing to work flexible schedules
● Solid communications skills

Experience
Furniture Sales Manager
4/1/2003 – 6/1/2005
Company Name
City, State

● Tracked inventory of available furniture pieces.
● Authorized customer discounts when sale items weren’t immediately available.
● Set sales goals and monitored employee performance.

Furniture Sales Manager
7/1/2005 – 12/1/2007
Company Name
City, State

● Held regular meetings with sales team.
● Routinely inspected sales floor and met with customers.
● Approved all customer paperwork and reviewed credit requests.
● Prepared sales reports and financial reports.

Furniture Sales Manager
2/1/2008 – 11/1/2011
Company Name
City, State

● Assisted with the arrangement of store furniture presentations.
● Coordinated with store owner to implement sales strategies.
● Addressed customer issues as necessary.
● Ensured compliance with industry regulations.

Furniture Sales Manager
11/1/2011 – Present
Company Name
City, State
● Authorized furniture replacements and approved customer refunds.
● Ensured that store polices were applied and upheld
● Addressed issues with furniture delivery.
● Monitored customer inquiries.
● Worked with management to prepare store promotions.
Education
Associate’s Degree – Business Management
2000
University Name
City, State
Bachelor of Science – Sales and Marketing
2004
University Name
City, State

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