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Home: 000-000-0000 | Cell: 000-000-0000
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Energetic Tour Manager effective at minimizing hassles and alleviating client concerns by effectively coordinating schedules adhering to event times and keeping everything running smoothly. Highly organized and skilled at making clients’ experience stress-free and enjoyable.
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- Handle registration and transportation.
- Plan routes with rest stops hotel and meal reservations shops sightseeing and entertainment.
- Resolve guest complaints.
- Develop long-term relationships with regular customers which often turns into repeat business.
- Negotiate contracts with hotels and buses for tour packages.
- Consistently recognized by management as leading Tour Manager on staff.
- Heavily researched tour area.
- Developed strong partnerships with contacts in assigned region.
- Ran tour groups of up to 50 people.
- Ensured quality of events at all times.
- Enforced safety procedures.
- Anticipated and resolved customer issues and questions.
Coursework in Communications and Psychology
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