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Highly dedicated and conscientious Community Health Worker with an outstanding customer service record and background in community service. Adept multitasker able to handle a high volume of simultaneous healthcare tasks and concerns with professionalism and accuracy. Especially killed in providing ongoing health education for individual patients and family members.
- Extensive healthcare facility work experience
- Exceptional familiarity with health care management and functioning
- Strong grasp of all licensed home health agency regulations and rules
- Excellent knowledge of medical terminologies and therapeutic programs
- Outstanding patient transfer ability in routine or emergency circumstances
- Superior organizational and prioritization skills
- High verbal and written communication abilities
- Assisted support staff in all clinical service evaluations.
- Consulted with appropriate staff on protocol issues on a regular basis.
- Maintained and updated health facility activity documentation.
- Conducted client assessments and resulting care plans as directed.
- Ensured timely and full delivery of healthcare tools and supplies to appropriate departments.
- Investigated cases for proper use of emergency equipment and services.
- Provided community service referrals as needed for individual patients.
- Conducted 24-hour follow-up contacts after patient discharges.
- Provided patients and families with medical home facility education as needed.
- Maintained and updated patient demographic and emergency information on a regular basis.
- Tabulated care provider emergency case totals for submission to management.
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