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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Dynamic and reliable Client Service Associate with eight years of retail banking customer service and consulting experience. Consistently exceeds company objectives to secure client satisfaction and loyalty. Superb sales service and communication skills.
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- Answer telephone inquiries regarding bank information and account details.
- Take detailed messages for bank officers from clients vendors and other sources.
- Follow proper bank and regulatory guidelines at all times.
- Prepare notes on teleconferences and client meetings.
- Complete ad hoc requests for high-value clients and bank officers.
- Scheduled meetings with prospective business clients.
- Retrieved information from system on behalf of customers.
- Accepted payments for bank and utility services.
- Maintained branch database of customer and transaction information.
- Prepared information and reports for client and staff.
- Responded to customer requests in-person and via telephone in a timely manner.
- Managed wide range of banking needs for walk-in customers.
- Executed banking transactions with a high level of accuracy.
- Achieved proper compliance and accurate reporting.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
There are plenty of opportunities to land a Client Service Associate job position, but it won’t just be handed to you. Crafting a Client Service Associate resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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