Child And Youth Worker Resume Examples

Professional skilled in the maintenance and installation of software and hardware excited about a chance to join the prestigious Dell technical support team. Alongside the experience and education needed for Dell technical support candidate provides an exemplary level of customer service. Ready to take seven-plus years in support to install advise repair and upgrade Dell systems.

• Outstanding technical history troubleshooting complicated hardware and applications
• Background in remote and on-site technical support in IT environments
• Knowledge of supporting servers peer-to-peer file sharing LANs routers TCP/IP networking remote desktop connectivity etc.
• Prepared to fill gaps and work weekend rotational and night shifts

• Utilized a centralized server to offer remote desktop support
• Managed day-to-day functions in admin servers including back-up and upgrades recovery management of disk space etc.
• Implemented and upgraded P2P application patches and updated business applications using a remote desktop
• Supported end users in the investigation and resolution of hardware and software problems
• Collaborated with technical staff to monitor system implementation

• Managed day-to-day functions in admin servers including back-up and upgrades recovery management of disk space etc.
• Investigated and applied swift solutions to root causes of technical issues
• Conducted online training for company employees and customers